Refund Policy

All sales are final.

We do not offer refunds or exchanges unless a product arrives damaged or defective.

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Damaged or Faulty Items
If you receive a damaged or defective product, please contact us within 3 days of delivery at abbie.northwestskin@gmail.com with:

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• Your order number

• A description of the issue

• Clear photos of the product

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If approved, we will offer a replacement or refund at our discretion.

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Non-Returnable Items
Due to the nature of skincare products, we do not accept returns for used or opened items.

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We reserve the right to refuse any refund request that does not meet these criteria.